Decoding the top 5 cybersecurity risks of generative AI

  Agentic AI Introduction Customer expectations in the US have never been higher. Today’s consumers want fast answers, personalized interactions, and seamless service across channels — all without repeating themselves. Traditional automation and rule-based chatbots are no longer enough to meet these demands. This is where  Agentic AI   is redefining how contact centers operate. Unlike basic AI tools that only respond to commands, Agentic AI systems can  reason, plan, and act autonomously , making them a powerful asset for modern US contact centers. What Is Agentic AI in Contact Centers? Agentic AI refers to advanced AI systems that can: Understand customer intent in real time Make decisions based on context Take action across multiple systems Learn and improve from every interaction In a contact center environment, Agentic AI doesn’t just assist agents — it works like a  digital co-worker  that can independently handle tasks, resolve issues, and support hum...

  Tesla Drops Out of India’s Top 10 EV India’s electric vehicle (EV) market has been evolving rapidly, with new models, shifting consumer preferences, and changing brand dynamics shaping the competitive landscape. Recent sales data suggests a notable change —  Tesla has slipped out of the top 10 EV brands in India , while  Maruti Suzuki, despite its late entry into EVs , has quietly entered the ranking . This shift highlights how fast the Indian EV market is moving and how local strategies are increasingly paying off. 📊 The  Latest EV Sales  Scene in India India’s EV sales have grown significantly over 2025 and into early 2026, with cumulative sales figures showing rising demand for electric cars. In the first 10 months of  2025 alone, over 1.44 lakh EVs were sold , surpassing previous full-year totals and projecting strong growth for the full year. Tata Motors continued to dominate with around  40% market share , followed by MG and Mahindra as key ch...

  Luxury Villas for Sale on Sarjapur Road, Bangalore If you’re searching for a premium villa in Bangalore with space, comfort, and modern amenities, Buildiko Spring Woods on Sarjapur Main Road should be on your radar. This luxury villa community offers spacious living, excellent connectivity, and a lifestyle designed for families and professionals alike. 🏡 A Premium Gated Community in a Prime Location Buildiko Spring Woods is a gated villa project spread across 6.75 acres of prime land in Southeast Bangalore, only a short drive from the upcoming Sarjapur Metro Station . This location makes it easy to reach major IT hubs, schools, hospitals, and shopping centers — perfect for daily commuters and growing families. With only 103 villas in the community, the development prioritizes low-density living and peace of mind, a luxury in Bangalore’s bustling real estate market. 🏘️ Spacious 4 BHK Villas  — Designed for Comfort and Style Each villa at Buildiko Spring Woods is a...

  Contact Center AI Customer expectations  are higher than ever. People want quick answers, personalized service, and smooth experiences across calls, chat, email, and social media. To meet these demands, many businesses are now turning to  Contact Center AI (CCAI)  — a powerful combination of artificial intelligence and customer support technology. In 2025, Contact Center AI is no longer a future concept. It has become a practical tool that helps companies improve service quality while reducing operational costs. 🤖 What Is  Contact Center AI (CCAI) ? Contact Center AI refers to the use of  AI-powered tools  such as chatbots, voice bots, speech recognition, machine learning, and analytics to automate and enhance customer interactions in contact centers. Instead of relying only on human agents, AI helps handle repetitive tasks, understand customer intent, and assist agents with real-time suggestions. CCAI works across multiple channels, including: Phon...